I've had a few questions about how to find debug logs for the ooVoo Java Applet on Mac.
In order to investigate the issues we have with Mac Applet on some computers we need the java console logs.
How to open Java console:
Open Applications / Utilities / Java / Java preference / Advanced > Java console drop down and check "Show console".
When user run Mac applet, console runs together.
You can copy the logs from the console and send it to support.
Thanks,
-tj