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Call Me Signature Link Crashes Firefox

Last post 06-30-2009 1:23 PM by ooVoo Dave. 5 replies.
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  • 06-29-2009 5:28 AM

    Call Me Signature Link Crashes Firefox

    Hi -

    Enjoying my new ooVoo, but having one issue.

    I successfully added the "Call Me" signature to my Outlook 2007.

    However, if the recipients default browser is Firefox, it not only does not work - it causes Firefox to crash. Not a good thing for business :)

    If the recipients default browser is IE, it works fine.

    Is this a known issue?

    Regards,

    David Scott

     

     

     

  • 06-29-2009 5:50 AM In reply to

    • fortra
    • Top 10 Contributor
    • Joined on 09-20-2007
    • United Kingdom
    • Posts 457

    Re: Call Me Signature Link Crashes Firefox

    Hi David,

    Thanks for reporting this issue. Yes

    call fortra
    Get ooVoo
  • 06-29-2009 6:43 AM In reply to

    Re: Call Me Signature Link Crashes Firefox

    On a less pressing note -

    I was only able to create the signature using IE, c&p of the signature using Firefox does not seem to pick up the code.

    Outlook 2007, Firefox 3.0.11, IE 7

    Thanks

     

     

  • 06-30-2009 11:47 AM In reply to

    Re: Call Me Signature Link Crashes Firefox

    Hi Dave,

    We have made some tweeks for Firefox 3.0.11 issues. Can you retry accessing the link on Firefox. Also, please retry creating the link. If  this isn't the fix we will put in for further work.

     

    Best Regards,
    ooVoo Dave

    ooVoo Dave
  • 06-30-2009 12:04 PM In reply to

    Re: Call Me Signature Link Crashes Firefox

    All good on both accounts -

    Email signature link now works fine with Firefox and I was also able to create a new link using c&c with Firefox as well.

    Thanks for the quick resolution! Big Smile

    Regards,

    David


  • 06-30-2009 1:23 PM In reply to

    Re: Call Me Signature Link Crashes Firefox

    ....thanks for the quick feedback on your end too, David!

    Best Regards,
    ooVoo Dave

    ooVoo Dave
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