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problems with ooVoo freezing

Last post 07-01-2009 3:07 PM by ooVoo Marv. 1 replies.
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  • 06-30-2009 9:03 PM

    problems with ooVoo freezing

     Hello! I am currently running Mac OS X 10.4 Tiger, and have ample disk space available. However, I am unable to run ooVoo without the application freezing, thus forcing me to close it. This often happens without me even clicking anything, and usually occurs just before or after I attempt to sign in. The application crashes consistently, and before I am able to call anyone. Any suggestions on why this may be occuring would be greatly appreciated, thank you (: 

  • 07-01-2009 3:07 PM In reply to

    Re: problems with ooVoo freezing

    Hi,

    Aside from the operating system, does your MAC meet the minimum requirements? Assuming your computer meets the system requirements, my guess is that you have either a computer or installation problem but we need more information. Please submit a support request and our support team will try to help you solve the problem.

    I hope this will be resolved quickly.

    Thanks,
    Marvin

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