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Incoming voice problems

Last post 08-31-2009 7:17 PM by ooVoo Dave. 1 replies.
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  • 08-29-2009 2:06 AM

    Incoming voice problems

     Hello,

     I have been trying to video chat with friends recently on my new laptop. My outgoing video and audio is completely fine for them, and I can see them okay, but for some reason their voices sound very distorted for me. Everyone else sounds almost robotic. I'm currently at college and I have a good internet connection, and this is a brand new HP laptop. I have no problems like this with other video chat programs such as skype. I have tried reinstalling oovoo, and playing with settings. None of my friends have this problem. Is there anything I can try to do to fix this?

     

    Thank you, Ethan

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  • 08-31-2009 7:17 PM In reply to

    Re: Incoming voice problems

    HI Ethan,

    I assume you are using a headset with a mic. If not, please try a heatset and let me know if it helps.  Laptop speakers leave much to be desired.

    If there is no change, please go to the HP site and download an updated Sound card driver for your PC - probably a RealTech. Let me know if this helps.

    Best Regards,
    ooVoo Dave

    ooVoo Dave
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