Hi Tomochii,
Thanks for the links. Yep, no video.
We would like to ask your help in gathering information about this problem, by activating your ooVoo logs, recreating the problem, and then sending the log file to us.
To do this, please open ooVoo and go to FILE/SETTINGS/SUPPORT/ and check the box marked "Enable Debug Logging". You will not need to sign in to do this.
When selecting the Enable Debug logging checkbox, the application will start creating log files which can help us investigate problems in you may experience when using ooVoo.
Please note that after enabling this mode, you will need to Exit the ooVoo application for the change to be implemented. To Exit ooVoo: right click on ooVoo icon located on your task bar (next to the clock)and select Exit from the drop down menu.
Then, please load ooVoo again (START/ALL PROGRAMS/OOVOO/OOVOO). Now please try and sign in again. Please recreate the problem (record and see if its video only), and then you will need to retrieve the logs for this failure. So, after recreating the failure, sign out.
The log files will be created in the same folder ooVoo is installed (the default location unless changed during the installation process is: C:\Program Files\ooVoo\Logs.
The log file will end in ".ovolog" It also will be named by the year, date and time, for example, "20080804_1249_0.ovolog"
Please retrieve the log file, attach it to a Support Request here: http://support.oovoo.com/ics/support/default.asp?deptID=4244, and send it to us.
We will examine the results and get back to you.
Best Regards,
ooVoo Dave