...disconnections are not part of this problem. This is something different. When you are having disconnections please do the following:
Please do a qualitative bandwidth test:
(You may have to download java if you don’t have it)
Please click on Dulles, Virginia (Near Washington DC, USA) when the world map loads.
When the new page loads please click “Click to start test” between the green bars.
Then let the test run (It takes a little while), and when things stop moving, click on the “Summary” tab on the left. This tab has a traffic light on it.
Once the test has run you will receive either a Green light, a Yellow light or a Red light on 5 different criteria:
Quality of Service,
Let me know if you get any Yellow or Red lights on the above criteria. Also, please let me know what your Upload, Download and Quality of Service scores are.
Please let me know what you find out.