ooVoo Forums

 I was using oovoo without problem but last 3 days when i or my friend make a call it just says 'connecting' nothing happens.......anybody have a solution?

The same thing is happening to me tonight.

Mine finally connected. In a three way call now.

isnt there anybody to help me...still not working!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hi Zakaryus,

I am sorry to hear that you are having a service issue. There is no problem on the ooVoo side.

Service issues are taken care of here: http://support.oovoo.com/ics/support/default.asp?deptID=4244 

Please enter a support request and give us details of where the problem is and we will be happy to help you.

Best regards,
ooVoo Dave

okay. so i know this was like 3 years ago but oovoo isn't working. help? i have trouble signing in and when i doo sign in my picture is gray even though it has a green circle by it and it says all my friends are offline wheni know for a fact some are online.

Oovoo was working fine yesterday but when i tryed to log on it keeps saying Failed to sign in. I tryed on my other computer too but still, it says the same thing. My internet is working fine ( i can get on every website) just not oovoo! Pleasse Help!!

I'm having the exact same problem. My picture says I'm "online" with the green circle by it but my picture is grayed out!  All my contacts say they are offline when i also know one for sure is online waiting for me to call them!  I restarted my computer thinking that might work but when it came on and I had to resign into ooVoo it failed to sign me in twice. Finally the 3rd time I was able to sign in but still the same situation. Gray photo, green circle and says I'm online but all my contacts show offline.  Hummm..... maybe better luck tomorrow? Hope!

Hey! My computer wont let me sign into oovoo. i have been using it for quite a few days and its been fine. I have full web connection and when i press sign in... it says... signing in for a lil bit then says failed to sign in. HELP!

 

same here

 

same day same thing

We experienced a temporary service interruption yesterday night and we apologize for the inconvenience this caused you. You may have had problems accessing your account and features.

The problem is now solved. Please sign-out and back-in to your account to reset your plan.  

Again, we're sorry for the service problem and thanks for your patience.

Best Regards,
ooVoo Dave

the problem isn't solved! i'm having the same exact problem right now. im online but its all gray and all my contacts are offline and i know some are on. help!

same her but i cant sign in i cant do annything.. fail message i tried a technical support got a automaticaly email back and it says that oovoo is offline they are working to resume the service as quickly as posible hmmmmmm

Hi,

We are experiencing a temporary service outage and apologize for the inconvenience.

We are committed to solve the problem as quickly as possible and restore service to all ooVoo users.

We appreciate your patience. 

Thank you for using ooVoo,
ooVoo Marv