Technical Support

Re: Why OOVOO Connection was lost??

ooVoo Dave — Fri, 12 Sep 2008 22:27:19 GMT

Hi Rosetta,

Hacking your email?

Please enter a Support Request to http://support.oovoo.com/ics/support/default.asp?deptID=4244

In the Support Request please explain why you feel someone is hacking your email and how that is related to ooVoo. Also inform us of the error message you get when trying to sign in.

Best Regards,
ooVoo Customer Supoprt

Re: Why OOVOO Connection was lost??

rosetta — Fri, 12 Sep 2008 12:28:15 GMT

why my oovoo connection is lost? i cannot sign in at all

i feel that some one hacking my e-mail

please help me

Re: Why OOVOO Connection was lost??

ooVoo Dave — Mon, 25 Aug 2008 20:24:58 GMT

Hi Leo,

Thank you for asking. Sorry for the confusion. If you have an issue that requires the support of the ooVoo Customer Service team, please enter a Support Request here: http://support.oovoo.com/ics/support/default.asp?deptID=4244

Best Regards,
ooVoo Dave

Re: Why OOVOO Connection was lost??

Leo — Mon, 25 Aug 2008 06:55:19 GMT

I have the same issue with oovoo (latest version, firewall checked, other video apps working without problem etc). Ideas?

Also, what is a "specific service issue" as opposed to a "technical question"? Isn't oovoo like, the service we are talking about? Isn't a specific service issue, also a technical question? You got all too technical with me on this one for me to follow. But this is the right forum for tech questions about oovoo?

Re: Why OOVOO Connection was lost??

ooVoo Dave — Thu, 21 Aug 2008 17:50:18 GMT

This sounds like a specific service issue, as opposed to a technical discussion. Please enter a Support Request to our Customer Service team here: http://support.oovoo.com/ics/support/default.asp?deptID=4244

Best Regards,
ooVoo Dave

Why OOVOO Connection was lost??

KAMARC — Tue, 12 Aug 2008 15:05:01 GMT

I ve been using the oovoo for a few months without any problems and now it s started today that there was connection lost 5 times.. why is that happening??

Please RESPOND ASAP!!
Thank you