ooVoo for Mac

MAC camera problem

Poopska456 — Sun, 01 Nov 2009 01:39:25 GMT

Alright, so I recently installed oovoo on my mac and i could not test or use my built in webcam.

MAC ver. 2.2

ooVoo Marv — Wed, 30 Sep 2009 09:46:36 GMT

I hope you will find this of interest (our press release for MAC ver. 2.2):

Latest Mac Version from ooVoo Introduces Desktop Sharing, Pay As You Go Options, International Calling and Snow Leopard Compatibility

New York City - September 27th, 2009 - Today, ooVoo unveiled the latest version of its award-winning, cross-platform video chat service for Mac users, which includes desktop sharing, a powerful business tool that ooVoo customers have requested for their video conferencing experience. ooVoo version 2.2 for Mac is designed to give business owners and users high quality, portable video conferencing at a fraction of the price of room-based telepresence systems. ooVoo 2.2 is the most robust video conferencing solution, with unique features that make it easy to use, affordable and a flexible addition to businesses’ existing communication toolset.

Business owners and operators know the high cost of travel today – in both time and money. Allowing people to continue to meet face-to-face and on a more regular basis, ooVoo 2.2 for Mac allows businesses of all sizes to bring an affordable, real-time communication video conferencing solution into the workplace without expensive hardware or the need for technical support.

“We have an active and growing Mac customer base, and we’re committed to continuing to develop our Mac platform for businesses and consumers,” said ooVoo CEO Philippe Schwartz. “The features in version 2.2 for Mac make ooVoo easier to use and give people a great alternative to expensive, often complex, video conferencing services.”

With rapidly-expanding remote workforces and continuing economic pressures that limit travel expenditures, ooVoo’s new Mac solution comes with cost conscious business plans beginning at $39.95 per month per person with discounts available depending on the number of users.

ooVoo’s new 2.2 version for Mac features desktop sharing, allowing business users to display their presentations or documents to their video conference participants while maintaining face-to-face contact.

With ooVoo’s enhanced payment options, users can add additional video windows or phone minutes any time they want to by paying with ooVoo Credits. Phone minutes can be added for calls to the United States, Canada, Germany, Italy, the UK and Israel. Additional phone countries will be announced soon.

Business users can connect from anywhere with an internet connection: remote hotel rooms, airports or home offices, while sharing files, text chatting, sending video messages, recording conversations, experiencing high definition video quality and more. The business plan for Mac eliminates banner advertisements from video conversations for plan purchasers and anyone they invite to join on a call, further enhancing the video conferencing experience.

About ooVoo
ooVoo provides a high-quality webcam video chat and communication service that delivers a meaningful way for people to call and connect over the Internet. ooVoo’s technology enables people to experience a face-to-face conversation and share a full range of emotions as if they are in the same room together, whether they are across the street or across the globe. ooVoo’s superior quality video and audio are available to anyone with a computer, broadband connection and a web camera, for real-time video calls with up to six friends, relatives and colleagues simultaneously. ooVoo offers high-resolution video, video conversation recording, telephony, video messaging, instant message chat and file sharing among other capabilities.

ooVoo is privately held and headquartered in New York, NY. You can learn more and download free ooVoo software at http://www.ooVoo.com .

MEDIA CONTACTS:
PJ Inc. Public Relations
+1-212-629-8445
Pamela Johnston, Pamela@pjinc.net
Samantha Freeman, Samantha@pjinc.net

Problems with camera.

hetalbhatt92 — Fri, 23 Oct 2009 01:12:28 GMT

It's wierd because my camera works with some people on oovoo but when i do it with my friends at t imes they can't see me clearly at all. That's most of the time too .

Camera problem?

dianaxo — Mon, 19 Oct 2009 00:13:36 GMT

I've been using oovoo fine for the past couple weeks. Then all of sudden today, when i went to video chat with my friend, it says manycam or choose a video source. I went to my preferences, and i changed it to isight and test it out and it worked and saved it. But that message still shows up when i webcam. For some reason, my built in camera doesnt work and this is the only camera i have on this computer.

How to uninstall ooVoo (Mac version)

mac_girl — Thu, 07 Aug 2008 23:39:45 GMT

I'm running OSx10.4.11 and need to uninstall ooVoo as I _think_ it is causing problems with another app.

Can anyone tell me the correct method to uninstall?

Snow Leopard

ooVoo Marv — Thu, 27 Aug 2009 21:59:47 GMT

At ooVoo we’re excited about the new MAC operating system called Snow Leopard scheduled to be released this Friday. We know that many of you will be updating this weekend and we will do our best to test ooVoo on the new platform over the next few weeks to determine if there are any issues.

We believe that ooVoo will fully support Snow Leopard in the near future. If you experience any problems using ooVoo on Snow Leopard, please send us a support request and we will try to resolve any issues as quickly as possible.

Thank you for using ooVoo,
ooVoo Marv

MAC ver. 2.1 just released!

ooVoo Marv — Thu, 11 Jun 2009 08:52:46 GMT

To all ooVoo MAC users,

I am very pleased to let everyone know that we just released ooVoo ver. 2.1 for MAC users (available on the Download page).

Please allow me to present some highlights (please do not consider it official in case it’s not perfect...):

For the most part the MAC and Windows versions are now identical which will provide all users with the same experience (you can learn more from the How-To-ooVoo page or from the online help accessed from the application). Please note that video effects are built-in for the MAC version.

The new MAC version will enable users to purchase billing plans including phone minutes to phones in the US and Canada and blocking the display of advertisement banners. Nothing will change for ooVoo MAC users who have gotten used to our premium features and they will continue to be able to keep using 6-Way video (this could change in the future but for now please enjoy it!). New users will receive a trial version.

Video chat room capabilities were added (just like the Windows version).

Great efforts were made to improve performance related issues and this version will solve some problems experienced in previous versions.

We hope that everyone will have an incredible experience with this new MAC version and please let us know what you think of it.

Thanks for using ooVoo,
Marvin

cpu problem.

aeemexnorae — Thu, 17 Sep 2009 06:03:59 GMT

i js got a mac pro and i havent been able to see the other persons video because of a cpu problem? am i the only one having this problem? its really frustrating. =( and my computer is new and only has oovoo on it too.

problem installing oovoo on brand new macbook pro.

shikashika10 — Tue, 30 Jun 2009 09:38:42 GMT

new macbook pro, having trouble starting oovoo. the program simply cannot start, meaning i cannot even edit the preferences for the program. when i double click on oovoo, the thing does not even bounce in dock, just appears and disappears. Searched for a pluggin called cam cam x (googled oovoo problems), but i don't have that. Thanks.

some questions

rparktest — Wed, 09 Sep 2009 14:39:23 GMT

I had some questions about ooVoo for mac.

Will it provide at least 640x480 resolution
How can I get high quality video setting to appear? Is there a way I could try this feature out before buying it?
Will a fireware dv cam work
Will usb audio in work?
With the bandwidth have a steady throughtput?
And if I purchase this, is there any commitment?

Thanks.

how do i see the snapshots i took

needhelp — Wed, 02 Sep 2009 21:57:31 GMT

i took a picture while having a video call but now i cant find it in my mac. can somebody let me know where those pictures save?

Snow Leopard

snowleaoparduser — Fri, 04 Sep 2009 14:40:27 GMT

How long is the Snow Leopard fix going to take? Should we all be using Skype instead?

Blue Screen

SarahKate — Fri, 28 Aug 2009 22:37:35 GMT

I just started with Oovoo and when I test my video it is almost completely blue. I use a Macbook with isight (OSX Tiger). My camera is not the problem because it gives a normal picture for both photobooth and Skype, so there must be a miscommunication between my mac and Oovoo. I have also tried adjusting the settings that Oovoo gives you in the Test screen but no change. Can anyone tell me how to fix it?

Thanks,

Sarah

oovoo crash...even after update?

asad_a — Thu, 13 Aug 2009 22:24:13 GMT

Hey everyone! i am a new Mac user and new to oovoo. I am using a 13" macbook pro with a 2.26 GHz Intel Core 2 Duo and 4GB RAM. The first time i installed oovoo and ran it everything worked fine and i was able to use oovoo normally. However, two days later, I started having a problem with oovoo crashing as soon as i launched it. I get a glimpse of the oovoo sign in screen and then it crashes. every time..without fail. No dialog box or error message at all. I have uninstalled and reinstalled countless times to different locations on my Mac but to no avail. I opened a terminal to see if the Java was going bad and here's what came up: [000:028] MagicCam 0: Current process: JavaApplicationStub, Flash is loaded: no [000:028] Error(magiccammac.cc:276): MagicCam 0: MagicCamOpen: Not an allowed process! [000:002] MagicCam 1: Current process: JavaApplicationStub, Flash is loaded: no [000:002] Error(magiccammac.cc:276): MagicCam 1: MagicCamOpen: Not an allowed process! [000:198] MagicCam 0: Current process: JavaApplicationStub, Flash is loaded: no [000:198] Error(magiccammac.cc:276): MagicCam 0: MagicCamOpen: Not an allowed process! [000:168] MagicCam 1: Current process: JavaApplicationStub, Flash is loaded: no [000:168] Error(magiccammac.cc:276): MagicCam 1: MagicCamOpen: Not an allowed process! [000:253] MagicCam 0: Current process: JavaApplicationStub, Flash is loaded: no [000:253] Error(magiccammac.cc:276): MagicCam 0: MagicCamOpen: Not an allowed process! [000:223] MagicCam 1: Current process: JavaApplicationStub, Flash is loaded: no [000:223] Error(magiccammac.cc:276): MagicCam 1: MagicCamOpen: Not an allowed process! 2009-08-13 15:13:57.274 JavaApplicationStub[241:140b] AppKitJava: uncaught exception WebKitThreadingException (objc_object* -[WebView initWithFrame:frameName:groupName:](WebView*, objc_selector*, NSRect, NSString*, NSString*) was called from a secondary thread) 2009-08-13 15:13:57.282 JavaApplicationStub[241:140b] AppKitJava: exception = objc_object* -[WebView initWithFrame:frameName:groupName:](WebView*, objc_selector*, NSRect, NSString*, NSString*) was called from a secondary thread 2009-08-13 15:13:57.287 JavaApplicationStub[241:140b] AppKitJava: terminating. logout [Process completed] Thanks for a prompt reply! I'd really love to get back to using this wonderful application!

input sound (my voice) cant be heard

mlandau — Fri, 21 Aug 2009 16:54:23 GMT

the input microphone, where my voice is, is detected but other people im chatting with cant hear my voice. it is not a problem with my computer, because when i video chat with people on ichat, they can hear me the built in input is selected, and im not on mute. how do i fix this?

it says that my camera can not be detected, idk what to do.

corriecatastrophe. — Sat, 23 Aug 2008 05:42:03 GMT

i just downloaded oovoo seeing as all my friends have one. i have an imac, and when entering the oovoo video chat, i could see my friend perfectly, but her and i, could not see me. instead, there was the oovoo figure thing. when i went to do the whole press file, then test out your camera thing, it wasn't clickable. and it said somewhere else that my camera could not be detected. what do i do ?

Problem with video chat

Problem with oovoo video chat — Thu, 20 Aug 2009 02:13:01 GMT

Well i just got a brand new macbook pro 15" and when i first downloaded oovoo the video chat worked perfectly fine however all of a sudden when i make video chats the conversations would end as i pick up or as my contact picks up my call

Oovoo Keeps Disconnecting withing 1-3minutes on my new MacBook Pro. Help!

theaznboywunder — Mon, 10 Aug 2009 04:02:17 GMT

Hey guys! I'm new to the oovoo forums, but not all that new to oovoo. I've been using oovoo on my desktop PC's for some time now with no problems.

But today, I got a Macbook Pro and I decided to try to use oovoo with it. I downloaded the program and installed it with no problem, but I have a problem keeping connected during video chats. I can't stay connected with any number of people for more than 5 minutes. When I manage to stay connected, there is a 15-30 second lag for the people on the other end of the conversation. I can see and hear my friends in real time, but they cannot do the same for me.

I tried using oovoo on all my desktop PCs tonight and they all worked fine. It just seems to be my macbook that can't stay connected.

Here are some specs:

Macbook Pro 13" 2.5ghz 4gb ram

Verizon DSL

Linksys Wired modem

Apple 802.11g wifi (wifi and wired connections net the same disconnection)

Does anyone know how to fix this problem? Thank you so much in advance!

High res on Mac 2.1 (trial version)

ralniv — Thu, 25 Jun 2009 03:34:07 GMT

I'm using ooVoo for my first time (Mac 2.1.1.71). In the Preferences there is no option for high resolution (640x480) video. Only standard and low resolution are available. The trial version is supposed to support 6-way video and I thought high res video. I'm using a brand new MacBook Pro and it's built-in camera and microphone. Does high res only exist for subscriptions and not in the trial? Thanks!

How: Camtwist with oovoo

markinglot — Wed, 29 Jul 2009 03:37:43 GMT

I have cam-twist on my mac and it says you are able to use the cam-twist effects in an oovoo conversation. The problem is. I cannot figure out how to set that up. So the main question is How do you use camtwist effects on an oovoo chat? P.S i might not be checking this often so can you please e-mail me at markinglot@optonline.net

Very Bad Pixelation

gr4cee — Tue, 21 Jul 2009 05:52:55 GMT

So I'm video chatting with my friends, 1 PC and 1 MAC and both said that I come out very very pixelated. They can't even see a person. But I could totally see them. I also come out fine in my preview. I'm wondering if it's my iSight that has a problem...

Video URL and Embeded CIde Issues

MacVersion — Wed, 15 Jul 2009 23:07:07 GMT

If anyone could answer this it would be a god send. I have the 9.95 monthly acct. I recorded a 356mb video call yesterday. I uploaded it so that I was given a URL and embedded code, but I am not able to add that code to youtube. It won't show up anywhere and I don't know what to do. My company is in the middle of a launch. I have sent in a trouble ticket 4 hours ago, and now one has responsed. If anyone can give me a answer I would be so happy. Thank you.

Jen

extremely high CPU usage on 2.13GHz MacBook Air

Robin Zhao — Sat, 04 Jul 2009 11:02:33 GMT

Hi, I just brought this brand new 2.13GHz Core 2 Duo Macbook Air with 2GB of memory(the machine is standard configuration for the new 2.13GHz MBA with all updates from Apple installed). and I installed oovoo on it with no problems at all. This MBA has NVIDIA GeForce 9400M graphics processor with 256MB of DDR3 SDRAM shared with main memory, and Built-in iSight camera.

When oovoo runs without video conferencing, the CPU usage is jumping between 15% and 35%, and whole system is responsive at ever.

The problem is whenever I open a video conference with anyone, the CPU usage immediately jump to 100% to 110%. When I look at activity monitor, both cores are in extremely high usage, both near 85% to 95% on the graph. The responsiveness of whole system becomes poor. The video is constantly freezing and with high pixelation, and the audio is barely understandable with lots breaking. I tried to lower the video resolution to reduce the problem, but it seems have no effect at all.

The similar problem exists on my MacBook Pro and my wife's MacBook too, just not as just bad. The CPU usage in video conferencing is about 75% to 85% with better video and audio quality and system responsiveness.

Please let me know if there is a solution for this.

Thanks a lot.

problems with ooVoo freezing

mariah93 — Wed, 01 Jul 2009 01:03:19 GMT

Hello! I am currently running Mac OS X 10.4 Tiger, and have ample disk space available. However, I am unable to run ooVoo without the application freezing, thus forcing me to close it. This often happens without me even clicking anything, and usually occurs just before or after I attempt to sign in. The application crashes consistently, and before I am able to call anyone. Any suggestions on why this may be occuring would be greatly appreciated, thank you (:

Can't assign ooVoo to Spaces

NickAnthony — Tue, 16 Jun 2009 14:11:27 GMT

Just reporting a potential bug in Mac 2.1.1.40.

I can't seem to assign ooVoo to Spaces. In the Spaces preferences, although the app shows in the list of open apps, when selecting it, to add it to Spaces, the app does not get added to the spaces list. My Spaces does work with all other apps.

Nick