ooVoo for Mac

Re: ooVoo Mac user trying to conference with PC users

ooVoo Marv — Sun, 10 May 2009 15:31:57 GMT

Hi,

As a start, please ask your sister to make sure she is using the latest MAC version (1.7). If this doesn't help, please ask your sister to open a support request as it seems like the problem has to do with her computer. It's a good idea to include as much information as possible such as if she has a built-in camera or other type of webcam, her operating system, details about her video experience, etc.

Thanks for using ooVoo and I hope this issue can be resolved quickly,
Marvin

Re: ooVoo Mac user trying to conference with PC users

trckldb — Sun, 10 May 2009 00:33:22 GMT

I'm having the same issue. I'm on a PC, both vista and xp and when trying to call my sister's apple she is unable to see me or hear me on the XP and only hear me on the vista. But I can talk to other PC users.

ooVoo Mac user trying to conference with PC users

Giagie — Fri, 08 May 2009 17:21:33 GMT

I'm using a Mac and trying to do a video conference call with two PC users on ooVoo. At times I can hear them but I have never been able to see their video. They both can see and hear everyone in the call with no problem. Any suggestions as to how I can get their video to appear ?