ooVoo Forums

thanks for the reply, I put the settings back to their original state. What next? Will I be speaking to you about this issue here from now on?

yes, you are right. I did not change the other settings because they were set to NEVER to begin with. What was is that you wanted me to put back to its original state? These settings that were changed below --- to put them back the way they were ?? Am I going to be speaking to you from now on about this issue?  These here .... : ? Click ...

Hi Dave, the only 2 things I changed were these settings : Click the "+" next to "USB Settings" Change "USB Selective suspend setting" to "Disabled" Click the "+" next to "Multimedia Settings" Change "When Sharing Media" to "Prevent idling to sleep" WILL THESE ...

thanks for the reply... here is the number .. 3908-7773283

Hi Dave, I got in touch with support, and the last thing they told me was to send them my log files. I did, and I never got a reply back! It has been weeks, ever since I spoke to you last on 6/5/09!! I was working with them, when I also got an answer from you here too. Do you have any idea what is going on?? Should I file another report? I really ...

Hi Dave, thanks for the reply. While I was working with you, I also sent a support request to OOVOO as well. They told me to send them my log files now, and I will also mention to them now that I am working with you in the forums, and I will give them my results from the previous test we did. I appreciate your time and effort in trying to fix this ...

hi I posted my results, but it said that I need to get it approved by an admin. first. I hope it was sent lol. thanks. I will try to post it again here... Hi Dave, thanks for the help so far. I ran the test on my desktop and according to the summary, it said everything is high enough to produce a high quality VOIP call. I also use OOVOO on my ...

Hi Dave, thanks for the help so far. I ran the test on my desktop and according to the summary, it said everything is high enough to produce a high quality VOIP call. I also use OOVOO on my laptop, and the same issue(disconnects when not in use or in 10 minutes) occurs. Neither computer goes into hibernate mode. When I place or recieve a call, ...

Hi Dave, I appreciate the reply. I ran the test, and I got all green colors, except for the quality of service, which was YELLOW. As I stated earlier, I do NOT have a problem when I have a conversation with someone. At times the person's camera is not clear, but it instantly clears up and there is no problem. I ...

hello, I recently created an oovoo account. I sign in and leave my account open, usually inactive(not in use), and the program will shut off and say connection lost. I looked at the connection settings and it said that the connection test has passed, and my connection is fine. Why is it signing out and saying connection lost when I just leave it ...