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  • Re: Who's online

    Hi, No, the "Call Me" buttons that we have available are not able to show whether or not that user is currently "online" and available to video chat on ooVoo. Lisa
    Posted to Feedback and Suggestions (Forum) by ooVooLisa on 05-26-2009
  • Re: oovoo's polls

    Hi, I think my point about pricing may have been misconstrued. I did not say that our customers asked us to charge them (I realize that isn't likely to happen) but rather that they asked for more flexiblility in our plans. We have introduced the first part of this new plan structure in the latest release (3-way, 4-way and 6-way video plans; ...
    Posted to Feedback and Suggestions (Forum) by ooVooLisa on 05-21-2009
  • Re: Price increase.

    Lyle, You will need to go to the "My Account" section to cancel your ooVoo service. It can't be done with a post in the Forums as billing is linked to your account and user name/password. Lisa ooVoo Marketing
    Posted to Feedback and Suggestions (Forum) by ooVooLisa on 05-18-2009
  • Re: Listen to End Users

    MediaTrainer, Thanks for your post. I'd like to address some of your comments and also offer additional support or guidance if you would like it. First off, yes, we're a relatively young company having launched ooVoo in May 2007. There have inevitably been bumps along the road and many, many feature additions and enhancements in the past ...
    Posted to Feedback and Suggestions (Forum) by ooVooLisa on 05-18-2009
  • Re: To the ooVoo staff: definition of summer

    Bowzee, I think the long cold winter here in New York affected our judgement on that one -- I've passed your comment along to our communications team and apologize for the oversight. Lisa ooVoo Marketing
    Posted to Feedback and Suggestions (Forum) by ooVooLisa on 05-18-2009
  • Re: Hello!

    Hi, If you are a Facebook user you can search for the ooVoo fan page -- there are more than 5,000 ooVoo users in there and I'm sure you could find someone there who would like to ooVoo with you! Best, Lisa A ooVoo Marketing
    Posted to General Chat (Forum) by ooVooLisa on 05-15-2009
  • Re: New pricing

    Lionel, Thank you for your post. I am happy that you see the value in the service ooVoo is offering and hope you continue to enjoy ooVoo'ing! And yes, the engineering team has been working very hard on audio and echo improvements -- I passed your post along to the team so they can hear directly from a customer the impact of their ...
    Posted to Feedback and Suggestions (Forum) by ooVooLisa on 05-14-2009
  • Re: New pricing

    Hi Xtriker360, Thanks for your input also. I did want to note that we have listened to the feedback from many of our customers in developing these new plans and we heard most that they wanted more flexibility and more options when purchasing ooVoo. The new plans allow you to use the number of video windows that are right for you and to add on ...
    Posted to Feedback and Suggestions (Forum) by ooVooLisa on 05-12-2009
  • Re: New pricing

    HI Three3, Thanks for your comment -- I'm always interested in hearing directly from our customers. I understand that some will find the switch from free 3-way to free 2-way as a negative and some, like you, may choose other options for their video calls. Three-way video chat is a valuable feature that certainly has differentiated us -- ...
    Posted to Feedback and Suggestions (Forum) by ooVooLisa on 05-12-2009
  • Re: Chat history

    Yes! Chat history is coming this summer. It is a very requested feature from our users so we listened and it will be in next release.  Thanks, Lisa
    Posted to Feedback and Suggestions (Forum) by ooVooLisa on 05-12-2009
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