Search results matching tag 'Technical problem'

Not getting oovoo video messages

cartel — Tue, 29 Sep 2009 04:35:59 GMT

Hey,

So people have been sending me messages directly to my oovoo account (NOT to my email address). No other laptop or computer that I have has oovoo on it and no one has access to my account so only one laptop could have possibly downloaded or received these messages.

However, after people send me a message, it disappears. When I sign in to oovoo, it doesn't mention that I have a new message. It just doesn't do anything and I have personally seen someone send me a message and it didn't ever get to my side. Where are all of these messages going? Any help would be great and it would be good if this could be resolved ASAP since there's the 14 day limit that a message is saved on the oovoo server and I don't want to lose any of these messages. Is there any way to force check for new messages instead of letting my local oovoo client automatically detect new messages?

Thanks

Cant Sign In

Cant Sign Innn — Wed, 23 Sep 2009 05:05:00 GMT

ive been trying to sign into oovoo the past like 24 hours. Ive reset my computer, uninstalled and re-installed. i put my password as "oovoo111reset" nothing is working. anybody know what to do??

I can't be seen in a video call

Crissssty — Sat, 25 Apr 2009 19:03:13 GMT

Hi! I have a problem. Whenever I call somebody on ooVoo I can talk with him but I can't be seen. A few days ago I haven't any trouble. This problem appeared sudenly. I tryed to re-install ooVoo and my webcam too but it don't works. My webcam model is Microsoft LifeCam NX-6000. Can you please help me?

dont receive live video

ham7ri — Wed, 31 Dec 2008 14:11:00 GMT

Hello, and thanks for any possible help. Sorry about my englisch (be german).

My Problem: I do use 2 computer (win-xp), a well adjust router and quick dsl Internet connection. Computer 1 (1,8GHz) and oovoo works ok. Computer 2 (3 GHz, the better one) do not receive the live video of a oovoo-connection. Audio is ok on both sides. My video was received but i can not receive video. I switch of the firewall and do not find any mistake in the router. I deinstall oovoo and install new. NO DIFFERENCE. Skype was well working into both directions. I have no answer. Do you have any idears?

ham7ri

Re: ooVoo Vanishes

Leo — Mon, 25 Aug 2008 06:59:59 GMT

Hi.

I have the very same question as Vic (just downloaded and redownloaded the latest version, checked firewall and still not getting video calls to work after reredownloading as per your suggestion). Is there anything else that can be tried other that, as I have seen several users having the same issue?

Best regards,

Microphone keeps cutting in & out

chris_dawe — Sun, 10 Aug 2008 18:48:24 GMT

I recognize that oovoo recommends using a headset and we're not doing that at the moment. However, my microphone was working fine previous to a full computer reformat. Now, for some reason, I connect fine in an oovoo conversation and while the sound isn't great, it is working. Then, for no apparent reason, my microphone cuts out and the other person can no longer here us. If I flip from window default to logitech in the microphone drop-down, the mic starts working again for a while. Then it cuts out again and I flip back to windows default and it comes back again for a while. Any ideas?

Re: Oovoo Can Not Start:Its closed everytime

mausamviki — Sat, 03 May 2008 05:47:39 GMT

thanks Ilanesh

I did the process as suggested by u .But now I can sign in and when I am going to call anybody ,it will get connection properly and I can hear opposite party's sound but they can't hear me.I check my headphone and sound connection,but everything is ok from my side.So Can u please suggest anything to have complete conversation?