Search results matching tag 'connection'

Cant Sign In

Cant Sign Innn — Wed, 23 Sep 2009 05:05:00 GMT

ive been trying to sign into oovoo the past like 24 hours. Ive reset my computer, uninstalled and re-installed. i put my password as "oovoo111reset" nothing is working. anybody know what to do??

Re: Video Call Connection Issues

ooVoo Dave — Fri, 08 May 2009 15:41:59 GMT

Hi SG23,

Please do the following tests and have the person you are connecting with do this too, and send me BOTH results.1.) Please do a bandwidth test at http://www.speedtest.net/ . Choose a server nearby, and let me know what your upload and download bandwidth results are. 2.) Please check your CPU. Do this test when you are connected to ooVoo and using video (or attempting to user video after you start an ooVoo call):Press CTRL-ALT-DEL
Select the "Performance" tab in Task Manager
Read the "CPU Usage" bar chart.Let me know what your CPU Usage range is, and if the CPU Usage is at 100% and stays there.3.) Please do a qualitative bandwidth test:http://myvoipspeed.visualware.com/ (You may have to download java if you don’t have it) Please click on Dulles, Virginia (Near Washington DC, USA) when the world map loads. When the new page loads please click “Click to start test” between the green bars. Then let the test run (It takes a little while), and when things stop moving, click on the “Summary” tab on the left. This tab has a traffic light on it. Once the test has run you will receive either a Green light, a Yellow light or a Red light on 5 different criteria:
Download bandwidth,
Upload bandwidth,
Quality of Service,
Jitter, and
Packet Loss Let me know if you get any Yellow or Red lights on the above criteria. Also, please let me know what your Upload, Download and Quality of Service scores are. Please let me know what you find out.

Best Regards,
ooVoo Dave

Re: Frequent drop outs during web (chat room) calls

ooVoo Dave — Wed, 06 May 2009 15:02:50 GMT

Hi Lionel,

.....Sorry to hear about the connection problems. Please do this qualitative bandwidth test to see what is going on with your connection:

Please do a qualitative bandwidth test:

http://myvoipspeed.visualware.com/
(You may have to download java if you don’t have it)

Please click on Dulles, Virginia (Near Washington DC, USA) when the world map loads. When the new page loads please click “Click to start test” between the green bars. Then let the test run (It takes a little while), and when things stop moving, click on the “Summary” tab on the left. This tab has a traffic light on it. Once the test has run you will receive either a Green light, a Yellow light or a Red light on 5 different criteria:

Download bandwidth,
Upload bandwidth,
Quality of Service,
Jitter, and
Packet Loss

Let me know if you get any Yellow or Red lights on the above criteria or if any values are missing. Also, please let me know what your Upload, Download and Quality of Service and Packet loss scores are. Please let me know what you find out.

Best Regards,
ooVoo Dave

i cant call anyone without it saying super oovoo

jjaayyx — Thu, 08 Jan 2009 22:27:37 GMT

OMMGG WHEN IM IN A CHAT WITH SOMEONE AND I WANNA CALL SOMEONE IT JUST POPPS UP SAYING SUPPER OOVOO 10 *** DOLLARS A MONTH. I DONT WANTT "SUPER" OOVOO I BET IT SUCKS. I WANT TO BE ABLE TO CALL PEOPLE WITHOOUGHTH IT SAYING SUPER OOVOO SOMEONE HELP ME. I BEGGED MY MOM FOR A WEBCAM AND IF SHE FINDS I DONT USE IT IM SCREWED. HELP./

Re: ooVoo Vanishes

Leo — Mon, 25 Aug 2008 06:59:59 GMT

Hi.

I have the very same question as Vic (just downloaded and redownloaded the latest version, checked firewall and still not getting video calls to work after reredownloading as per your suggestion). Is there anything else that can be tried other that, as I have seen several users having the same issue?

Best regards,

Re: Why OOVOO Connection was lost??

Leo — Mon, 25 Aug 2008 06:55:19 GMT

I have the same issue with oovoo (latest version, firewall checked, other video apps working without problem etc). Ideas?

Also, what is a "specific service issue" as opposed to a "technical question"? Isn't oovoo like, the service we are talking about? Isn't a specific service issue, also a technical question? You got all too technical with me on this one for me to follow. But this is the right forum for tech questions about oovoo?

Config oovoo service in Videophone

sainet — Thu, 15 May 2008 05:31:03 GMT

Hello

I have a Grandstream videophone, but I don;t know the SIP Proxy address to configurate the service in this device.

Please help me ...

Thanks

Juan

Re: Reconnection issue

TheBoss — Sat, 13 Oct 2007 04:50:56 GMT

My net connection dropped out last night (first time that I know of with current ISP) After reconnecting I noticed ooVoo was trying to connect. It sat for a while trying to connect. I clicked "sign in" and was back online straight away. It wasn't really a problem ooVoo not connecting automatically, may be an issue for some people though.