Mac version considered harmful

Madster — Sat, 29 Mar 2008 17:34:29 GMT

Hi,

I have used v1.2.0.88 for Mac and I have to say, with this version you're very likely to scare away new customers instead of winning them. There are two minor things which seem to be normal if you port software from windows, but should be avoided:

- you start the ooVoo experience with bothering the user with an installation process that is completely unneccessary for OS X: drag and drop should suffice here!
- the behaviour of the software is very alpha-like - calls sometimes don't get through (we tested both ways) until I close the program and restart it, four-second delays are normal in conversations, the whole thing just *looks* unfinished.

But there are at least two more things that you really should fix immediately, as they are actually harmful to users' systems/privacy:
- when the user registers, you send them a confirmation email containing their passwort in clear text! If this didn't strike you as wrong when implementing it, perhaps nobody should trust their passwords to you in the first place (btw of course this applies to Windows users as well).
- the thing that bothered me most was that when I configured the application, I set it to start when the OS starts. Well, it does that all right, but it took all other login items out of the list. I had to put them back there manually, which was quite a process and I'm still not sure I've got everything back.

After that last one, I probably won't use your software anymore, but for the sake of all the other users that would have the same sh!t happen to them: please fix it!

Regards,
Jan

Re: oovoo dowload mac

OrenTree — Mon, 11 Feb 2008 23:25:57 GMT

If you post a message at the support center with the request to join the Mac alpha test, you'll receive a download link for the mac software.

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Mac version considered harmful

Re: oovoo dowload mac