Search results matching tag 'problem'

Not getting oovoo video messages

cartel — Tue, 29 Sep 2009 04:35:59 GMT

Hey,

So people have been sending me messages directly to my oovoo account (NOT to my email address). No other laptop or computer that I have has oovoo on it and no one has access to my account so only one laptop could have possibly downloaded or received these messages.

However, after people send me a message, it disappears. When I sign in to oovoo, it doesn't mention that I have a new message. It just doesn't do anything and I have personally seen someone send me a message and it didn't ever get to my side. Where are all of these messages going? Any help would be great and it would be good if this could be resolved ASAP since there's the 14 day limit that a message is saved on the oovoo server and I don't want to lose any of these messages. Is there any way to force check for new messages instead of letting my local oovoo client automatically detect new messages?

Thanks

Re: ooVoo Mac user trying to conference with PC users

trckldb — Sun, 10 May 2009 00:33:22 GMT

I'm having the same issue. I'm on a PC, both vista and xp and when trying to call my sister's apple she is unable to see me or hear me on the XP and only hear me on the vista. But I can talk to other PC users.

Oovoo is the only thing i can use for Video Chats WHY???

MetallicaForLife24 — Mon, 29 Dec 2008 00:03:02 GMT

Ever since i got oovoo its been the only thing that i have been allowed to use. Whenever i try to start a video conversation with someone on AOL instant Messenger or MSN where my image should be there is only that little Monster guy that appears that i see when i turn on my effects in oovoo, why is this? please help me

Problem with oovoo popup windows in Vista.

MMAwesome — Tue, 25 Nov 2008 03:52:30 GMT

Any time an oovoo window pops up (a new friend request, ooVoo news page, etc), the program freezes on my Vista laptop. I have to uninstall and re-install the program to get it to work. Is there any fix for this?

Re: ooVoo Vanishes

Leo — Mon, 25 Aug 2008 06:59:59 GMT

Hi.

I have the very same question as Vic (just downloaded and redownloaded the latest version, checked firewall and still not getting video calls to work after reredownloading as per your suggestion). Is there anything else that can be tried other that, as I have seen several users having the same issue?

Best regards,

Config oovoo service in Videophone

sainet — Thu, 15 May 2008 05:31:03 GMT

Hello

I have a Grandstream videophone, but I don;t know the SIP Proxy address to configurate the service in this device.

Please help me ...

Thanks

Juan

Re: im having a problem with my video feed..

slunglo — Wed, 14 May 2008 20:25:45 GMT

I too am having video problems after upgrading, as is a fellow ooVoo'er.... I have not tried flipping the feeds, but...... What happened?

Oovoo Can Not Start:Its closed everytime

mausamviki — Sat, 12 Apr 2008 06:25:37 GMT

Dear all,

I found great problem in Oovoo.I used Oovoo before 15 days.and after I came from my trip when I try to make start Oovoo,its gone.

when I click on Oovoo it popup main menu to enter user name and password,after entering details it suddenly closed from system processes.

It is not in system tray.It is not in system process pool.

I don't know what's problem.May be Its expired? Or or can't authenticate Id-Pass?But It should give some error or message what to do.

Can anybody suggest me anything please?I check website ,there is no any paid membership.So should they stop service of what?

Mac version considered harmful

Madster — Sat, 29 Mar 2008 17:34:29 GMT

Hi,

I have used v1.2.0.88 for Mac and I have to say, with this version you're very likely to scare away new customers instead of winning them. There are two minor things which seem to be normal if you port software from windows, but should be avoided:

- you start the ooVoo experience with bothering the user with an installation process that is completely unneccessary for OS X: drag and drop should suffice here!
- the behaviour of the software is very alpha-like - calls sometimes don't get through (we tested both ways) until I close the program and restart it, four-second delays are normal in conversations, the whole thing just *looks* unfinished.

But there are at least two more things that you really should fix immediately, as they are actually harmful to users' systems/privacy:
- when the user registers, you send them a confirmation email containing their passwort in clear text! If this didn't strike you as wrong when implementing it, perhaps nobody should trust their passwords to you in the first place (btw of course this applies to Windows users as well).
- the thing that bothered me most was that when I configured the application, I set it to start when the OS starts. Well, it does that all right, but it took all other login items out of the list. I had to put them back there manually, which was quite a process and I'm still not sure I've got everything back.

After that last one, I probably won't use your software anymore, but for the sake of all the other users that would have the same sh!t happen to them: please fix it!

Regards,
Jan

Re: Critical error! Please help!

Jamie Watson — Fri, 29 Feb 2008 08:07:15 GMT

Your best bet with this kind of problem is to contact ooVoo support and they will help you sort it out.

If you would like to try to figure it out here, while they are sleeping in the U.S., please give more information, such as:

- Windows version

- ooVoo version

- webcam model, driver and software version

- have you successfully used the webcam with any other software?